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www.HumorRules.com
Since 1992, HumorRules has helped organizations in a range of industries to build strong skills - and great attitudes - in their employees.

 
www.callcentertimes.com
"The Leading Source of Call Center Leads, News and Job Openings."
www.fenman.co.uk/traineractive
TrainerActive provides 24-7 training resources on-demand that can be downloaded straight to your desktop.
www.callcentercafe.com
CallCenterCafe.com's Mission is to positively impact the work of Call Center professionals by offering an online community, resources for self development, and tool for personal and team success. The Café is full of delicious content to take your team to the next level. Sign up today for a 5-day test drive today and receive 3 bonus documents!
HR.BLR.com
A complete source for HR Managers including over 100 sample HR policies, checklists and forms along with a complete library of state HR employment laws, news and white papers.
www.iqpc.com/us/callcentersummit
From the creators of the SOLD OUT Call Center Week - we bring you the 3rd Annual Call Center Summit™ on January 28-31 at the Hyatt Coral Gables in Miami, Florida. This year’s annual conference promises to be another exiting Call Center IQ event and you can expect the same standard of quality that you received at Call Center Week!
www.iqpc.com/us/customerfeedbacksummit
The 4th Annual Customer Feedback Summit™ will help you do just that. Whether you’re defending existing market position from a horde of new competitors or attempting to gain market position from dominant competitors, it’s all about delivering value to the customer
www.callcenterlibrary.com
Welcome to The Call Center Library! This Free online call center resource site is available to all call center professionals and call center managers looking for call center articles, call center research, call center news, call center studies, reports, guides, case studies, call center surveys, and more.
www.callcenterexpo.com
There are many call center events, conferences, and conventions. But none of the other trade shows, demos, or exhibits compare to our meeting, networking, and technology expo value. Seminars alone are not enough to match the experience of our premeire call center conference coupled with the industry's technology expo.
www.telemarketingconsultant.com
Telemarketing Consultant.com's telemarketing service company provides professional telemarketing outsourcing solutions for both inbound call center and outbound telemarketing services applications.
www.hr.com
HR.com is in business to help build great companies by connecting them to the knowledge and resources they need to effectively manage the people side of business. As the global authority, we deliver HR Best Practices to help organizations build great companies through community, collaboration, research, shared best practices, and measurements.
www.headset-plus.com
Headset-Plus.com, your Leading Plantronics Headsets, and Polycom Conference Phone specialists! We are your headset source for Wireless Headsets, phone headsets, for the Office, Call center, cell phones, as well as computer and home applications. Headset-Plus.com is an Authorized Reseller for Plantronics phone headsets, wireless headset and Polycom conference phones. Headset-Plus.com offers a complete line of best-in-class phone headset and wireless headsets for every need, with attractive styling and the legendary reliability that sets Plantronics headsets apart from all other brands. Are you looking for Comfort – Reliability and cost effectiveness? You can find your phone headsets, wireless headsets and Polycom Conference Phone solutions on our website. If you need assistance in selecting a product that will best suit your needs, do not hesitate to call us Toll Free at: 877-666-9998
Voip Directory
Voip Service Providers list, over 100 Companies.
#1 Training Classes, Certification and Provider Directory
A directory of training, certification, learning and development providers and their programs. Our goal is to connect those who wish to learn with those who love to teach.
Call Center Ops
Resources for Real Time Operation - Find the Answer.
Call Center Learning Center
Call Center Careers
Call Center Careers is a jobs search engine that unites job seekers and employers within the call center, customer service, telemarketing, telesales, help desk, sales and CRM industries, from entry level through executive management.
The Voice Institute
Providing Communication training including voice improvement, diction, accent reduction, stuttering, coaching for presentation skills/public speaking, and corporate speech therapy, The Voice Institute was founded to provide state-of-the-art treatment and consultation. It combines personalized yet professional attention with therapeutic flexibility to meet the needs of business persons, professionals, busy families, and visitors from abroad.
Answering Service Call Center
Successful Office is a call center and answering service business hub that can help any small business with it's business image.
Society of Workforce Planning Professionals (SWPP)
Join the Society of Workforce Planning Professionals (SWPP)! SWPP is an organization designed specifically to facilitate professional development of anyone with resource planning and management responsibilities within the call center. SWPP members receive many benefits, including quarterly newsletters, regional networking meetings, online forums, educational offerings, certification, and an annual conference.
IT Outsourcing India
We at VServe introduce ourselves as a leading, high quality, Business Process Outsourcing Company from India
Group Impress Plus Inc.
Group Impress Plus Inc. is a Call Center performance Service company. Our turnkey services include Customized Mystery Calling, Quality Call Evaluations, Customer Satisfaction Assessment and Training Solutions. Our goal for your organisation is to increase your overall Call Center performance and your bottom line profitability by increasing the quality, productivity, employee retention rate and facilitate promoting from within. Mystery Calls are staged customer calls to your CSR agents with scenarios customized by 'you'. This will help you 'accurately' evaluate their product and service knowledge, their professionalism, their Customer Service skills, their application of procedures, and any other criteria identified by you. Our training services follow the theory of managing expectations and explaining the "why" of things within the training instead of just identifying the "to do's". This will lead to IMPRESSive customer service!
Let us help you impress your customers. www.impressplus.ca 1-866-619-1269.