Call Handling Suite

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ToonUp Coach's Call Handling Suite includes 6 call center cartoons, called ToonUps, which can be integrated into your call center customer service training program, or used in conjunction with other customer service training tools to deliver a comprehensive employee training program.

The call center cartoons presented in the Call Handling Suite address common customer frustrations with the way their calls are handled—being left on hold, ignored, shuffled to and from representatives and not having their issue resolved.

The Call Handling suite is part of the Customer Service package.

12 Month Subscription

$249

All Access Package
Or get all ToonUps, all quizzes, all guides, and more through the All Access package. Learn More.
Multiple Uses
ToonUps® can be used across a variety of platforms and can be easily integrated into your existing training and communications!

ToonUp Coach's ToonUps Included in the Suite:

 
Treating Customers with Urgency
Treating Customers with Urgency cartoon
New Restaurant

Call Handling
 
Talking on an Open Line
Talking on an Open Line cartoon
Open Line

Call Handling
 
Leaving Customers in the Queue
Leaving Customers in the Queue cartoon
Please Hold

Call Handling
 
Transferring Calls
Transferring Calls cartoon
Transfer Shuffle

Call Handling
 
Wrap Up
Wrap Up cartoon
Wrap Up Zone

Call Handling
 
Leaving Customers on Hold
Leaving Customers on Hold cartoon
You're on Hold

Call Handling