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Get a Free Sample of this ToonUp
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Call Handling
Suite
ToonUp Coach's Call Handling Suite includes 6 call center cartoons, called ToonUps, which can be integrated into your call center customer service training program, or used in conjunction with other customer service training tools to deliver a comprehensive employee training program.
The call center cartoons presented in the Call Handling Suite address common customer frustrations with the way their calls are handled-being left on hold, ignored, shuffled to and from representatives and not having their issue resolved.
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All Access ToonUp Package Includes:
- 118 ToonUp Cartoons
- 24 Topics
- 38 Online ToonUp Quizzes
- 118 PDF Poster Files
- 72 Leader's Guides
- and much, much more!
Available in 6 month or 12 month Subscriptions
Learn More
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Add Power to your
PowerPoints!
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Add Excitement to your
Emails!
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Add Interest to your
Intranet!
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Treating Customers with Urgency
"New Restaurant"
Call Handling
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Talking on an Open Line
"Open Line"
Call Handling
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Leaving Customers in the Queue
"Please Hold"
Call Handling
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Transferring Calls
"Transfer Shuffle"
Call Handling
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Wrap Up
"Wrap Up Zone"
Call Handling
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Leaving Customers on Hold
"You're on Hold"
Call Handling
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