Customer Service Package

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Customer Service Training That's Fun and Effective

Customer service training is most effective when employees are engaged, and the best way to encourage participation and retention is with customer service presentations that are anything but boring.

12 Month Subscription

$249

All packages also include:

Training Guides

Posters

Quizzes

ToonUps Included in the Topic:

Calming the Customer Big Bang Difficult Caller	Empathy Bridal Shower Difficult Caller	Taking Responsibility Close Enough Quality	Customer Appreciation Coconuts Customer Care
Responsiveness Coffee Customer Care	Apathy Customer Desert Customer Care	Follow Through Dropping the Ball Servicing the Customer	Striking a Balance Equalizer Communication Skills
Validating Flea Caller Difficult Caller	Attention to Details Grand Opening Quality	Speaking with Food Gumming Up the Works Communication Skills	Using Slang Hot Rod Communication Skills
Speaking Clearly How to Bee Communication Skills	Getting Involved Inspirational Mug Quality	Customers Count on You Lifesaver Customer Care	Insincere Tone of Voice Line Up Communication Skills
Continuous Improvement Made in the Shade Quality	Impact of Poor Quality Mirror Mirror Quality	Listening to Customers Mist Opportunities Communication Skills	Treating Customers with Urgency New Restaurant Call Handling
Complacency Number One Customer Care	Talking on an Open Line Open Line Call Handling	Taking Responsibility for Customers Pass the Buck Servicing the Customer	Barriers to Service Peanuts Customer Care
Leaving Customers in the Queue Please Hold Call Handling	Word Choice Positive Delivery Communication Skills	Treating Customers with Respect Real Genius Servicing the Customer	Tone of Voice Take Off Communication Skills
Cross Team Quality Title Change Quality	Transferring Calls Transfer Shuffle Call Handling	Keep Your Emotions in Check Werewolf Difficult Caller	Giving Accurate Information Who Needs Help Servicing the Customer
Wrap Up Wrap Up Zone Call Handling	Leaving Customers on Hold You're on Hold Call Handling